Shipping and Return policy


UNOPENED items can be returned within 14 days for a refund.
OPENED StyleSmile Whitening kits are FINAL SALE and cannot be returned or exchanged.
There will be no refund on postage from the original order.
If you wish to return your package:

  • Cross off the address on the package and write “Return to Sender” and put it in a USPS box
  • Be sure to clearly mark “RETURN” on the package, as well as your RMA# (Contact us to obtain)
  • Once your item has been received, we will issue you an online store credit for 100% of your purchase price.


If you have received a tracking # and the package is not moving, please contact the United States Postal
Service toll-free at 1-800- 275-8777.
StyleSmile Whitening is not responsible for lost packages, once USPS states that your package was
If your package is LOST and you are requesting a refund, we will refund the product fee, not including
the shipping fee.
StyleSmile Whitening does not issue refunds due to weather or carrier delays.
Your package may also get delayed when going through customs.

For any questions, please email us: